Bosch Rexroth will continue to collect the personal information described above. If any additional personal information is collected by Us, we will provide any required notice(s), and where applicable obtain any required consent(s), in accordance with applicable laws in the relevant jurisdiction.
IV. Sources of Personal Information.
Bosch Rexroth collects personal information from the following categories of sources:
1. Directly from You. For example, when given by you or collected from you through your access to and/or use of the website in context of registering an account, subscribing to or purchasing our products or services, or when you contact customer support or otherwise interact or communicate with Bosch Rexroth, its agents, representatives, service providers, vendors, consultants, suppliers, licensors, marketing partners, or other partners performing work on Bosch Rexroth’s behalf through the website. This information may include, without limitation, your first and last name, address, phone number, e-mail address, password… and any other information you choose to provide us.
2. Indirectly from You. For example, from observing your use of the website and/or the services, or services related thereto. The following data may be collected automatically: the website from which you visit Bosch Rexroth (referrer), pages viewed, files downloaded (downloads), individual links clicked, search words or search phrases (site search), duration of visit, browser used, device data (e.g., unique device identifier, MAC address, IP address, serial number, hardware model, network information and operating system and version), and other relevant details and/or information. If the visit is a result of online advertising such as banners, video ads, search engine advertising, etc., Bosch Rexroth or its agents, representatives, suppliers, vendors or consultants may record which banner, adware, etc. motivated or assisted with the visit to the website.
We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated or incompatible purposes without providing you notice or obtaining your consent, where required by applicable laws in the relevant jurisdiction.
V. Disclosure, Sale and Sharing of Personal Information
Bosch Rexroth may use, store, compile, manipulate, share and disclose your personal information with third parties for the purposes stated above. Your personal information is disclosed with the following:
-
Bosch Rexroth affiliated entities, including Bosch Rexroth’s parent company in Germany, Robert Bosch GmbH, to leverage shared services and improve our services.
-
Bosch Rexroth service providers, vendors, consultants, suppliers, licensors, marketing, partners and other partners and entities performing work on Bosch’s behalf, such as hosting vendors, advertising service providers, data analytics companies, marketing service companies, list managers and delivery companies. We also may share your information, including your payment information, as appropriate to process your payments for the Services or complete a transaction.
-
Relevant authorities in accordance with, and as Bosch Rexroth deems required, necessary and/or appropriate by, or in connection with, applicable law, regulation, court order or legal process.
-
Distributors to cover regional distribution of Bosch Rexroth products.
By accessing and/or using the website/application or the services, you consent to the above uses and disclosure of your personal information in accordance with this notice.
Bosch has not sold your personal information for monetary considerations.
Bosch does share the following categories of personal information for cross-context behavioral advertising, and targeted advertising: Identifiers, Personal Information, Geolocation, Commercial information, Internet or other similar network activity, professional information, inferences drawn from other personal information.
We may share your personal information for the business and commercial purposes listed in Section III to the following categories of third parties:
a. Advertising partners (specifically Demandbase)
b. Distributors
To exercise the right to opt-out, you may submit a request to us directly at this email link.
VI. Use of Third-Party Web Analytics Tools
This website uses web analytics tools, such as the Google Analytics web analytics tool, to provide us with an analysis of your use of the website, overall use of and traffic on the website and other related services. Google Analytics uses cookies that enable an analysis of your use of the website. The information generated by the cookie about your use of the website (such as when you visited the website, the referrer URL, details on the configuration of your operating system, your browser and your access provider) are generally transmitted to, and stored on, a server of Google located in the U.S.A. You are able to opt out of Google Analytics by downloading and utilizing the Google Analytics Opt-out Browser Add-on, which you can obtain at https://tools.google.com/dlpage/gaoptout?hl=en
Bosch has enacted Google’s Restricted Data Processing as to not constitute a sale or sharing of data with Google.
VII. Use of Social Plugins as Part of Social Media
Bosch Rexroth’s website uses social media plugins (“Plugins”) from social networks like Facebook, Google+ and Twitter (“Social Network”). The Plugins are identified by the respective social media logo or the respective suffix (the “Button”).
If you visit a page on the website that contains Plugins, your browser will establish a direct connection to the Social Network server and load the Button from there, At the same time the Social Network will know that the respective page on the website has been visited. If you click on a Button, you establish a direct connection to the respective Social Network. By clicking the applicable Button, you accept and consent to the transmission of your data to the Social Network. If you are logged into the Social Network, it can also associate your visit to the website to your Social Network account.
If you do not wish your data to be transmitted to the applicable Social Network via the website ensure that you are not logged into the Social Network before visiting the website and do not click on any Plugins while on the website.
Our website uses the YouTube video platform that enables playback of audio and video files. By visiting such websites, YouTube receives information that you have accessed the corresponding page on the website. Such data is transmitted to YouTube whether you are logged into a YouTube user account or not.
For information about the scope and purpose of data collection by these social media companies, and your rights and the settings you can configure to protect your privacy, refer to their privacy policies.
VIII. International Data Transfer
Bosch Rexroth may transfer your personal information to Bosch Rexroth’s parent company in Germany, Robert Bosch GmbH, and/or to any other Bosch affiliates throughout the world, including, without limitation, Bosch Rexroth AG, when processing, storing, analyzing, and otherwise using data. We may also transfer your data to a service, provider, contractor, or third party outside the country of origin. Accordingly, your personal information may be accessible to courts, law enforcement and national authorities in countries other than the country in which you reside. You can obtain information about Our policies and practices with respect to foreign service providers (including affiliates), or ask questions about the collection, use, disclosure or storage of personal information by such service providers, by contacting our Privacy Notice Administrator as described below.
IX. Children’s Privacy
We do not knowingly collector use any personal information from online visitors under the age of 16. We do not knowingly allow visitors under the age of 16 to participate in any promotions or contests made available on website from time to time.
X. California “Shine the Light” Privacy Rights
California’s “Shine The Light” law permits those Our customers who are residents of California to annually request a list of their personal information (if any) that We disclosed to third parties for direct marketing purposes in the preceding calendar year, and the names and addresses of those third parties. At this time, We currently do not share any personal information with third parties for direct marketing purposes.
XI. Use of Links to Affiliated Sites.
The website may contain links to other Bosch sites. The website provides these links only as a convenience. Your use of these Affiliated Sites and any related services are outside the scope of this Privacy Notice and is governed by the Privacy Notice and any other terms referred to or located on such Affiliated Sites.
XII. Use of External Links
The website may contain links to third-party websites or services operated by providers that are not associated with Bosch Rexroth. After you click the link, We no longer has any influence over the collection, storage, use or processing of any personal information transmitted by clicking the link (such as the IP address or URL of the page that contains the link), as the behavior of third parties is, by nature, beyond Our control. Therefore, Bosch Rexroth is not responsible for the collection, storage, use, disclosure or other processing of personal information by such third parties. For further clarity, this Privacy Notice does not apply to any such third-party websites or services; refer to the privacy statements or policies for such third-party websites or services for information about how they collect, use, disclose and protect personal information.
XIII. Chatbot/Chatbox
Within the scope of this Online Offer, we give you the opportunity to learn about the products and services offered by us by means of a chat. When using the chat, the chat conversation is recorded. The chat’s content is assigned to your customer account and will be saved for the purpose of fulfilling the contractual obligations.
XIV. Security
Bosch Rexroth takes commercially reasonable efforts to ensure that your data collected by Us through this website is protected against tampering, loss, destruction, access by unauthorized persons or unauthorized disclosure. Bosch security measures are being continuously improved in accordance with the state of technological developments, however, absolute protection is not possible.
When you register with Us, you are required to create a username and password. You must not share this access information with anyone else as you are personally responsible for any information transmitted while logged in with your username and password. We disclaim any and all liability for any information transmitted due to an unauthorized log in.
XV. Use of Cookies
1. Bosch Cookies.
Bosch Rexroth uses cookies and active components (e.g., JavaScript) to track visitors’ preferences and customize the design of the website
Cookies are small text files stored on your computer or device when you visit a website (www.boschrexroth.com/en/us/) If you wish, you can delete the cookies at any time from your web browser. However, this can result in some functions no longer being available. For information on deleting the cookies, consult your browser‘s help function.
We make it possible to control the use of cookies. To do so, click the “Your Privacy Choices” link in the footer. This link gives you additional information about the cookies used. In addition, you can configure which cookies you want to use there.
2. Third-Party Cookies.
Bosch Rexroth’s website may incorporate content and services from other providers (e.g., YouTube, Facebook, Google, X/Twitter) who, in turn, may use cookies and active components. We have no influence on the processing of personal information by these providers. The option provided by Us to configure settings for cookies used has no effect on cookies and active components from other providers (e.g. YouTube, Facebook, Google, X/Twitter). Refer to the respective provider’s websites for information about how your data is handled.
3. Cookies, Tracking Mechanisms, and Cookie Retargeting
Cookies, Tracking Mechanisms, and Cookie Retargeting create user profiles by means of advertising cookies or third-party advertising cookies so called "web beacons" (invisible graphics that are also called pixels or tracking pixels), or by means of comparable technologies. These are used for interest-based advertising and to control the frequency with which the user looks at certain advertisements. The relevant provider of these tools is the controller responsible for the processing of data in connection with the tool. The providers of the tools might disclose information also to third parties for the purposes mentioned above. The data protection notices of the relevant provider in this context. The following may be incorporated into this website at various times for various marketing campaigns:
Name: Optimizely
Provider: Optimizely Inc.
631 Howard Street, Suite 100; San Francisco, CA 94105
Function: The cookie tracks your user behavior across website and optimizes your personalized user experiences
For more information: https://help.optimizely.com/Set_Up_Optimizely/Cookies_and_localStorage_in_the_Optimizely_snippet https://help.optimizely.com/Privacy_and_Data_Protection_Controls
Name: Google Analytics
Provider: Google Ireland Limited,
Gordon House, Barrow Street, Dublin 4, Ireland
Function: Analyses user behavior (page retrievals, number of visitors and visits, downloads), creation of pseudonymous user profiles based on cross-device information of logged-in Google users (cross-device tracking), enrichment of pseudonymous user data with target group-specific information provided by Google, retargeting, UX testing, conversion tracking and retargeting in conjunction with Google Ads
For more information: https://policies.google.com/privacy?hl=en
Name: Google Doubleclick
Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
Function: Placement of advertisements, remarketing, conversion tracking
Further information is available at: https://www.google.com/intl/de/policies/
Name: Google Ads
Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
Function: Placement of advertisements, remarketing, conversion tracking
Further information is available at: https://adssettings.google.com/authenticated
Name: Tealium and Tealium Audience Stream
Provider: Tealium Inc.,
9605 Scranton Rd. Ste. 600, San Diego, CA 92121, +1 (858) 779-1344
Function: Administration of website tags via a user interface, integration of program codes on our websites. Tool to support campaign planning and analysis based on motion profiles and buying behavior on own websites. Storage period: 1 year or until revocation of consent.
For more information: https://tealium.com/privacy/
Name: LinkedIn Pixel Insight Tag
Provider: LinkedIn Ireland Unlimited Company,
Wilton Place, Dublin 2, Ireland
Function: LinkedIn processes your personal data to create campaign reporting, to track conversions and click-events as well as for target-oriented advertising outside of our websites (retargeting) based on URL, referrer URL, IP-Address shortened or hashed (in case of cross device retargeting), devices and browser features (user agent) and time stamp. We don’t receive any of your personal data from LinkedIn. We only receive anonymized campaign reporting of website-target-groups and advertisement performance. LinkedIn storage period: Pseudonymization after 7 days. Final deletion after 180 days
Further information is available at: https://www.linkedin.com/legal/privacy-policy
Name: HubSpot Analytics
Provider: HubSpot Ireland Limited,
One Dockland Central D1, Dublin, Ireland
Function: Tool to support automated marketing purposes. To generate and qualify contacts, we use contact and content IDs within our web forms, that allow us to identify you and perform visitor-stitching, conversion tracking and retargeting.
Further information is available at: https://legal.hubspot.com/dpa; https://www.hubspot.com/data-privacy/privacy-shield; https://legal.hubspot.com/privacy-policy
Name: Analyses Communication- and Service channels
Provider: Bosch Rexroth AG,
Lise-Meitner-Str. 4, 89081 Ulm
Function: Internal analyses of usage various Communication- and Service channels Bosch Rexroth Organization worldwide. Data reconciliation with internal systems.
For more information: https://www.boschrexroth.com/en/dc/data-protection-notice/
Name: LiveChat
Provider: LiveChat, Inc
101 Arch Street, 8th Floor, Boston MA 02110
Function:Answering your user requests within the scope of a chat/chatbot, obtaining feedback in terms of your request, storage of communication data, temporarily processing of IP, address for automated country routing, analysis of the use of the global communication channels and the resulting opportunities or leads for DC or the partner organization, usage of an artificial intelligence (Large Language Model/Transformer Model) to anonymize chat histories. If you prefer not to allow LiveChat to collect data during your interactions on our site, you can manage this through your browser settings. Please note that certain cookies are essential for LiveChat to function properly, and disabling these cookies may affect your ability to use the chat service.
For more information:https://www.livechat.com/legal/privacy-policy/
Name: Qualtrics
Provider: Qualtrics
333 W. River Park Drive, Provo, UT 84604 USA
Function:Customer feedback through the website surveys and email-based surveys. Analysis of the collected information to improve website experience and services. For more information: https://www.qualtrics.com/privacy-statement/
Name: Demandbase Tag
Provider: Demandbase, Inc
222 2nd St., 24th Floor, San Francisco, CA 94105
Function:Demandbase processes your personal data based on your consent via the pixel "Demandbase Tag" for the creation of campaign reports, tracking of conversions, click events as well as targeted advertising outside our websites (retargeting) based on URL, cookie, IP address, devices and browser properties (user agent) and time stamp. We do not receive any personal data from you, only anonymized campaign reports on website audience and ad performance. Demandbase retains personal information for as long as necessary to provide its products and services, comply with their legal obligations, resolve disputes and enforce our agreements.
For more information: https://www.demandbase.com/privacy/ and https://www.demandbase.com/cookie-policy/
XVI. How We Respond to Do Not Track Signals
The “Do Not Track” (“DNT”) privacy preference is an option that may be made in some web browsers allowing you to opt-out of tracking by websites and online services. At this time, global standard DNT technology is not yet finalized and not all browsers support DNT. We therefore do not recognize and/or respond to all DNT signals.
XVII. International Users
This is a U.S. website and service targeted to users in the U.S., the website and Bosch Rexroth Services are subject to U.S. laws, as applicable, including, without limitation, those governing the privacy and security of your information. If you use Our Services, you are transferring your information to Bosch Rexroth in the United States or to another Bosch Rexroth location outside of the US. By using the Our Services or providing your information to Us through the Services you consent to the transfer of your personal information to the United States, and Bosch handling of your information in accordance with applicable U.S. requirements and this Privacy Notice. Accordingly, your personal information may be accessible to courts, law enforcement and national authorities in the United States. You can obtain information about Bosch’s policies and practices with respect to service providers (including affiliates) outside the country where you reside, or ask questions about the collection, use, disclosure or storage of personal information by such service providers, by contacting our Privacy Notice Administrator as described below.
XVIII. Your Rights - US
State specific privacy laws within the United States provide data subjects certain rights regarding the personal information that businesses collect and how the collected personal information is used. If you would like to exercise data subject right available to you, find the “Exercise your Rights” section below. Our privacy team will examine your request and respond to you as quickly as possible.
We may still use any aggregated and de-identified Personal Information that does not identify any individual and may also retain and use your Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our Agreements. We maintain and use all de-identified information in de-identified form. We do not attempt to reidentify it except to ensure our de-identification processes are in compliance with applicable law.
Dependent on the state of your residence, you may be provided the following rights:
-
Right to Confirm/Know/Disclose - what personal information Bosch has collected about you, the sources from which it is collected, the purposes for collecting, selling, or sharing it, and the categories of third parties to whom we disclose it.
-
Right to Access/Obtain - a copy of the personal information collected about you, including information about automated decision making.
-
Right to Data Portability - receive your personal information in a transferable and readily usable format, when technically feasible.
-
Right to Delete - your personal information, subject to certain exceptions.
-
Right to Correction - of the personal information we maintain about you.
-
Right to Opt-Out –of sale or sharing of personal information to third parties, targeted advertising, profiling, automated decision making, collection of sensitive personal information, or collection of personal information through the operation of a voice or facial recognition.
-
Right to Question the Results of Profiling - and to review your personal information used for profiling, to question the results, to be informed of the reasons of the resulting decision, and to be informed of what actions you can take to secure a different decision.
If a decision was based on inaccurate personal information, you have the right to have the personal information corrected and the profiling decision reevaluated.
-
Right to Restrict Sensitive Personal Information - to limit the use and disclosure or to opt-out.
-
Right to Appeal – our decision regarding your submitted request.
-
Right to not be discriminated against for exercising your privacy rights.
* States include California, Colorado, Connecticut, Delaware, Florida, Iowa, Maryland, Minnesota , Montana, Nebraska, Nevada, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, Virginia
XIX. How to exercise your rights
To exercise your rights, submit a verifiable consumer request or access request, as applicable, to us by either:
Calling us at 888-43-BOSCH (888-432-6724).
Sending an email to: privacy.policy@us.bosch.com
To assist Bosch in processing your request when exercising your rights, supply the following information:
-
Full name
-
Phone number
-
Address
-
Any information you can provide about your previous contact with Bosch (e.g. contact point / touchpoint with Bosch, screenshots, reference to a specific product/newsletter)
Only you (or based on your state of residence, an authorized agent authorized by you to act on your behalf – see Section Authorized Agent below for more information) may make a verifiable consumer request or access request, as applicable related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. Your verifiable consumer request or access request, as applicable, must:
-
Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information or an authorized representative.
-
Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request or access request does not require you to create an account with us, but if you already have an account with us, you may be required to make your request through that account.
We will only use personal information provided in a verifiable consumer request or access request, as applicable, to verify the requestor’s identity or authority to make the request.
XX. Response timing and Format
We endeavor to respond to a verifiable consumer request or access request, as applicable, within forty-five (45) days of its receipt, or sooner where required by applicable law (including Canadian Privacy Laws). If we require more time (up 90 days in total), where permitted by applicable law, we will inform you of the reason and extension period in writing. Opt-out request will be honored as soon as feasibly possible, but no later than 15 days from the date we receive the request.
If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.
Any disclosures we provide in response to a verifiable consumer request will only cover the 12-month period preceding the verifiable consumer request's receipt, unless otherwise required by applicable law. The response we provide will also explain the reasons we cannot comply with a request, if applicable.
For data portability requests, where applicable, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request or access request, as applicable, unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
XXI. Authorized Agent.
Dependent on your state of residence you may request certain rights through an authorized agent.
When you submit your request through an authorized agent, we require that you:
-
1. Provide us a copy of your written permission for the authorized agent to submit the applicable request; and
-
2. Verify your own identity directly with us.
The foregoing does not apply when you have provided your authorized agent with a power of attorney pursuant to California Probate Code sections 4000 to 4465; provided, that we may require a copy of such power of attorney before fulfilling any request.
XXII. Non-Discrimination; Financial Incentives
We will not discriminate against you for exercising any of your rights. Unless permitted by applicable law, we will not: (a) deny you goods or services; (b) charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties; (c) provide you a different level or quality of goods or services; or (d) suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
We currently do not provide financial incentives for the sale of personal information or use of personal information for targeted advertising purposes.
XXIII. Filing a Complaint
Regulatory authorities that oversee the privacy laws and regulations advise individuals to file an objection or challenge with the relevant company before lodging a formal complaint with a regulatory authority. If you are dissatisfied with Bosch Rexroth’s response to an objection or challenge filed, or you if wish to file a complaint with a regulatory authority first, you may do so as follows:
Under US state laws: You may file a complaint with the applicable state Attorneys General Office or regulatory agency.
XXIV. Controller Contact
To obtain more information on our products or Services, you may submit your inquiry using one of the contact methods below:
Email:
info@boschrexroth-us.com
Postal Address:
Bosch Rexroth Corporation
14001 South Lakes Drive
Charlotte, NC 28273
You may also contact us as follows:
Phone: 1-800-REXROTH (800-739-7684)
Website: https://www.boschrexroth.com/en/us/contact/
XXV. Changes to Notice
Due to the constantly changing nature of Bosch Rexroth business, Bosch Rexroth reserves the right to change, update, revise and/or modify this Privacy Notice at any time at Bosch Rexroth’s sole discretion, and Bosch Rexroth will post any new or revised Privacy Notice here. Any such change, update, revision and/or modification will be effective immediately upon posting on this website, unless we are required to provide direct notice or obtain your consent pursuant to applicable laws. Use of information that Bosch Rexroth gathers now will be subject to the Privacy Notice in effect at the time of use. By using or navigating around the website for utilizing any of the Services, you acknowledge that you have read and understood and agree to be bound by this Privacy Notice in and the applicable Terms of Use. If you do not agree to be so bound, do not remain on the website. You are responsible for checking the website to keep apprised of recent changes.
The effective date of this Privacy Notice is August 2024.
This Privacy Notice was updated on January 10th 2025.
The following information was updated:
Section III. Collection of Personal Information
Section V. Disclosure, Sale and Sharing of Personal Information
Section XV. Use of Cookies
Is personal information disclosed, or shared?
XXVI. Other Applications
To see all support applications which may be used in this application/website visit:
https://www.boschrexroth.com/en/dc/data-protection-notice/#accordion